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FREQUENTLY ASKED QUESTIONS
Who do I contact with questions about electronic claims submission? 

View our eClaims brochure for information on our contracted clearinghouses. 

If you are having problems setting up your electronic claims capabilities or sending electronic claims, please contact your clearinghouse, vendor or billing service first. They can review your daily reports to identify any transmission errors and let you know if further research is needed.

You may also contact us at 800-659-2223, ext. 2217.

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Ameritas Group is a division of Ameritas Life Insurance Corp., a UNIFI Company.