Ameritas prides itself on the excellent service we provide to our partners and customers. We know you will find our staff professional and friendly with your questions and concerns. Please feel free to contact us.

CUSTOMER RELATIONS is happy to assist you with the following:

• Patient Eligibility
• Patient Benefits
• Claim Status and other claims-related issues

CUSTOMER RELATIONS
Toll Free: 800-487-5553
E-mail: group@ameritas.com
Hours: Monday - Thursday 7 a.m. to 12:00 a.m./midnight CST
Friday 7:00 a.m. to 6:30 p.m. CST

PROVIDER RELATIONS is happy to assist you with the following:

• How to become a participating provider
• Network provider fee questions
• Questions regarding your provider contract
• Changing an address or tax identification number for participating locations
• Obtaining a list of participating providers other than by using the Find a Provider search

PROVIDER RELATIONS
Toll Free: 800-755-8844
E-mail: provider@ameritas.com
Hours: Monday - Thursday 7:00 a.m. to 6:00 p.m. CST
Friday 7:00 a.m. to 5:00 p.m. CST